GAMs for Customer Lifetime Value (CLV) prediction
Customer Lifetime Value models are critical for SaaS businesses, but standard regression approaches often predict impossible values like negative revenue or infinite growth. There are established methods to handle this (i.e. constrained optimization, truncation), but these can be complex to implement and maintain in production. Even fewer approaches naturally incorporate business logic while remaining interpretable and deployable. This post demonstrates how to build CLV models that automatically respect business reality using GAMs, creating predictions that make sense without complex constraint matrices or manual bounds checking.